WARRANTY INFORMATION

Product Warranty Disclaimer

Asolear Pharma Private Limited ("Asolear") acts as a distributor, retailer, marketplace facilitator, and service provider for various healthcare, wellness, pharmaceutical, diagnostic, educational, and consumer products.

Unless expressly stated otherwise, products sold through Asolear are covered only by the warranty, guarantee, or assurance, if any, provided by the respective manufacturer, brand owner, or supplier. Asolear does not independently provide any additional product warranty beyond those expressly offered by the manufacturer or required under applicable law.

Manufacturer Warranty

Where a product is covered by a manufacturer's warranty:

• The warranty terms, duration, and conditions shall be governed exclusively by the manufacturer.

• Customers should refer to the warranty card, product packaging, user manual, or manufacturer's website for complete warranty details.

• Warranty claims may require proof of purchase, original packaging, serial numbers, or other supporting documentation.

Exclusions

Warranty coverage shall not apply to products that have been:

• Improperly used, handled, stored, or maintained;

• Modified, altered, repaired, or tampered with by unauthorized persons;

• Damaged due to accident, negligence, misuse, abuse, or improper installation;

• Used in a manner inconsistent with the manufacturer's instructions or intended purpose;

• Subjected to normal wear and tear or consumable usage.

Medicines and Healthcare Products

Due to the nature of pharmaceutical products, medicines, medical consumables, healthcare products, supplements, and temperature-sensitive products generally do not carry a warranty unless specifically provided by the manufacturer.

Customers are advised to carefully inspect all products upon delivery and promptly report any defects, damage, or discrepancies in accordance with Asolear's Return and Refund Policy.

Limitation of Liability

To the maximum extent permitted by applicable law, Asolear shall not be liable for any direct, indirect, incidental, consequential, special, punitive, or exemplary damages arising from the use of products purchased through our platform, except where such liability cannot be excluded under applicable law.

Any warranty-related claims shall be subject to the manufacturer's terms and applicable consumer protection laws.

Customer Support

For assistance regarding warranty-related matters, product defects, or manufacturer warranty claims, customers may contact:

Asolear Pharma Private Limited

Website:https://asoleargroup.com
Email:asoleargroup@gmail.com

Our customer support team will assist in facilitating communication with the relevant manufacturer or supplier wherever reasonably possible.